Living in Chongqing offers various modern conveniences, including several straightforward methods for paying utility bills such as water, electricity, and gas. To simplify this essential aspect of daily life, it's highly recommended that you use mobile payment platforms like WeChat and Alipay. Here’s a step-by-step guide to making payments using these two popular services.

1. WeChat

WeChat is a versatile app widely used across China not only for communication but also for various services, including bill payments. Here’s how to use it for utility payments:

Step 1: Open WeChat and go to "Me"（我的）.

Step 2: Select "Utilities"（生活缴费）.

Step 3: Choose the location and the type of utility bill you need to pay (water, electricity, or gas).

Step 4: Select the respective payment authority and enter your payment account number to view and pay your bills.

2. Alipay

Alipay, another popular payment service in China, offers a user-friendly platform for handling utility payments. Here’s how to navigate it:

Step 1: Launch the Alipay app and tap "More"（更多）on the home page.

Step 2: Click on the “Utilities”（生活缴费）icon in "Convenience Services"（便民生活）.

Step 3: Select the utility bill you wish to pay.

Step 4: Choose your payment authority and input your account number to check and settle your bills.

3. Other payment options

Besides WeChat and Alipay, residents of Chongqing can also pay their utility bills through other means such as:

- Official websites of the utility companies

- Automated bank transfers

- In-person payments at designated locations

Each payment method offers flexibility and convenience, ensuring you can easily manage and pay your bills from anywhere.

4. Service hotlines

24-hour electricity supply service hotline: 023-95598

24-hour water supply service hotline: 023-966886

24-hour natural gas supply service hotline: 023-966777

By familiarizing yourself with these payment processes, you can efficiently handle your utilities in Chongqing, allowing you to focus more on enjoying your life in this vibrant city.

This article is updated on April 28, 2024.